Please read these terms carefully before using the kerbau28 platform. By registering or using any of our services, you agree to be bound by all terms set out herein.
This document is a legal agreement between you ("Member") and kerbau28 ("Platform"). By registering an account, making a deposit, or using any of the services on the website or application kerbau28, you confirm that you have read, understood and agreed to be bound by all terms and conditions contained in this document. If you do not agree with any part of these Terms, please do not use the platform kerbau28.
These Terms and Conditions ("Terms") govern the use of the kerbau28 accessible via the website at kerbau28.my and our official mobile app. These Terms constitute a legally binding agreement between you as the user and kerbau28 as the platform operator.
By accessing, registering, logging in to or using any service provided by kerbau28 — including but not limited to Sports Betting, live table games, poker, e-sports, lottery, slots, and the VIP Rewards Programme — you expressly and unconditionally agree to comply with all terms set out herein, as well as any referenced supporting policies, including our Privacy Policy and Responsible Gaming Policy.
These Terms are supplementary to, and do not replace, any applicable laws or regulations in Malaysia. In the event of a conflict between these Terms and any applicable Malaysian law, Malaysian law shall prevail.
To register and use the platform kerbau28, you must meet all of the following eligibility criteria without exception:
kerbau28 reserves the right to request proof of age at any time. If there is reasonable cause to suspect that a member does not meet the age requirement, their account will be suspended until verification is complete. Any winnings obtained by an underage member will be forfeited in full.
Each individual is only permitted to register one account only at kerbau28. Opening multiple accounts under the same individual — whether using different names, phone numbers, email addresses, IP addresses or devices — is a serious breach of these Terms and may result in the closure of all associated accounts and forfeiture of all fund balances.
You are required to provide accurate, complete and up-to-date information during registration, including your full name as stated on your identification card, an active Malaysian phone number and a valid email address. Providing false or misleading information is grounds for immediate account closure.
kerbau28 reserves the right to request identity verification (Know Your Customer / KYC) at any time, particularly before processing withdrawals that exceed certain limits. Documents that may be requested include a copy of your Malaysian identity card (MyKad), a bank statement, or recent proof of address. Failure to complete the KYC process within the specified timeframe may result in a temporary suspension of withdrawal privileges.
You are solely responsible for keeping your account password confidential. kerbau28 will never ask for your password via email, phone, or chat at any time. Any activity that occurs within your account is considered to have been performed by you, unless you promptly report unauthorised access to the support team. kerbau28.
All deposits into the account kerbau28 must be made through payment methods that have been registered and approved under your own name. kerbau28 does not accept third-party deposits under any circumstances.
kerbau28 accepts deposits via the following Malaysian digital payment methods:
All deposits are processed in Malaysian Ringgit (MYR) only. kerbau28 does not accept deposits in foreign currencies. Deposited funds will be credited to your account balance within five minutes of payment confirmation being received from the respective payment service provider.
The minimum deposit amount is RM10 per transaction. The maximum daily deposit limit depends on your VIP level and can be reviewed in your account settings. kerbau28 reserves the right to request additional verification for deposits exceeding certain thresholds, as a security and regulatory compliance measure.
Withdrawals from account kerbau28 may only be made to the same payment method used for the deposit, or to a verified Malaysian bank account held in your name. This is a mandatory anti-money laundering (AML) policy.
Withdrawal processing times depend on your VIP tier: Bronze within 24 hours, Silver within 12 hours, Gold within 6 hours, Platinum within 3 hours, Diamond within 1 hour, and Elite within 30 minutes. These timeframes are calculated from the moment your withdrawal request is confirmed by the finance team. kerbau28, excluding processing time by third-party payment service providers.
kerbau28 reserves the right to hold or decline a withdrawal under the following circumstances: suspicious activity or patterns inconsistent with normal gameplay, incomplete KYC verification, an active inquiry from a regulatory body, or an ongoing fraud investigation.
All bonuses and promotions offered by kerbau28 is subject to the specific terms and conditions stated alongside each offer. Bonus terms may change from time to time. It is the member's responsibility to review the latest terms before participating in any promotion.
Welcome offer for new members kerbau28 subject to the rollover requirements specified in the relevant offer terms. This bonus is valid for first-time registration only and must be used within 7 days from the date of crediting.
All games and bets on kerbau28 uses a Random Number Generator (RNG) independently verified by an accredited certification body. This ensures every game outcome is entirely random and free from any form of manipulation.
For Sports Betting markets including Malaysia Super League football, EPL, BWF badminton, and others, the odds displayed at the time your bet is confirmed are the odds that apply to that wager. kerbau28 reserves the right to void or adjust bets where odds were displayed due to an obvious technical error. In-play betting is suspended as soon as the match organiser raises a disruption flag or pauses the game.
For esports titles such as Dota 2, CS2, Mobile Legends Bang Bang, and PUBG Mobile, all bets are final once the match concludes in accordance with the official results declared by the tournament organiser. kerbau28 is not responsible for any changes to results that occur after the official result has been announced.
Live table games and lottery operate on independent verification systems. For lottery, all tickets must be purchased before the draw closes. Winnings are credited automatically based on official draw results. Any dispute regarding game outcomes must be raised within 72 hours of the relevant game date.
kerbau28 takes platform integrity and fairness to all members seriously. The following actions are strictly prohibited and may result in immediate account closure and forfeiture of all balances:
Any suspicion of fraudulent activity will be thoroughly investigated. During the investigation, the account in question may be temporarily suspended to protect the integrity of the platform and other members.
kerbau28 is fully committed to the principles of responsible gaming. We believe an entertainment platform should only operate when it delivers genuine value and enjoyment — not become a source of financial stress or personal hardship for our members.
All members kerbau28 have access to the following tools through their account settings:
Self-exclusion requests are processed immediately, no questions asked. Once activated, you will not be able to access your account kerbau28 your account during that period, even if you request otherwise at a later stage. This is an intentional safeguard feature.
You must be 18 years of age or older. If you need help with problem gambling, please reach out to our support team kerbau28 or visit our Responsible Gaming section.
Participation in the VIP Rewards Programme kerbau28 is automatic for all registered members. This program is subject to the following terms:
You may close your account kerbau28 your account at any time by contacting customer support. Prior to closure, all eligible fund balances will be returned upon completion of identity verification and a brief audit process, typically within 3–5 business days. Bonus balances that have not met the rollover requirements are not eligible for refund.
kerbau28 reserves the right to suspend or close any account without prior notice under the following circumstances: serious breach of these Terms, suspected fraudulent activity, a request from a law enforcement or regulatory authority, or a force majeure event. In the case of closure due to a breach, kerbau28 reserves the right to forfeit all remaining funds in the account in question.
kerbau28 provides this platform on an "as is" basis and makes no guarantees regarding continuous, error-free or uninterrupted availability. While we make every effort to keep the platform running 24/7, unavoidable technical disruptions may occur from time to time.
To the extent permitted under Malaysian law, kerbau28 is not liable for any indirect, consequential, or special losses arising from the use of this platform, including any anticipated profits from betting or gaming.
Any claims against kerbau28 is governed by Malaysian law. In the event of a dispute, you agree to first seek resolution through our customer support channels kerbau28 before pursuing any legal action.
kerbau28 reserves the right to amend, update, or replace any part of these Terms at any time without requiring prior consent from members. However, we are committed to providing at least 14 days before any material changes take effect.
Amendment notices will be sent to the email address registered to your account and/or via in-platform notifications. It is your responsibility to ensure that the email address on your account is current and active.
Continued platform usage kerbau28 after the amendment's effective date will be considered your acceptance of the revised terms. If you do not agree with the changes, you have the right to close your account before the amendment takes effect, with no penalty.
If you have any questions, concerns or feedback regarding these Terms and Conditions, please contact our kerbau28 through the following channels:
All communications with the support team kerbau28 conducted entirely in Malaysian Bahasa Melayu. We do not use automated bots for complex issues — every enquiry is handled by a trained human agent.
The Bahasa Malaysia version of this Terms & Conditions document is the official version. Should a translation into any other language exist, the Bahasa Malaysia version shall prevail in the event of any dispute.
Six core principles that define how we operate and protect every member
All terms and conditions kerbau28 written in clear, straightforward Bahasa Melayu. We do not hide important conditions in fine print or confusing technical language. What you read is what you get — no hidden surprises.
All your personal information is protected under Malaysia's Personal Data Protection Act (PDPA). kerbau28 does not sell, rent, or share your data with third parties without your written consent, unless required by law.
The random number generator (RNG) used across all games kerbau28 audited periodically by an accredited independent certification body. Audit reports are available upon request to all registered members who wish to review them.
Rollover requirement for each bonus kerbau28 clearly stated on the relevant promotions page. For Gold members and above, weekly VIP rebates are credited with no rollover — funds go directly to your cash balance and can be withdrawn at any time.
Unlike many platforms that update their terms without any notice, kerbau28 is committed to providing at least 14 days' notice via email and platform notifications before any material changes take effect. You will always be given time to make an informed decision.
Commitment kerbau28 to responsible gaming is more than a licensing requirement — it is one of our core values. Self-exclusion tools are available 24/7 in your account settings, and our support team is trained to assist members who need guidance on healthy gaming habits.
We understand that lengthy terms and conditions documents can be overwhelming. Below is a summary of the most important things you need to know before you start playing at kerbau28 — that said, we encourage you to read the full document above for a more complete understanding.
Platform kerbau28 is open to individuals aged 18 and above only. We enforce this strictly through a mandatory identity verification (KYC) process.
Each individual is permitted one account only kerbau28. Opening multiple accounts may result in the closure of all associated accounts and the forfeiture of all balances.
All transactions are in MYR only, via Malaysian local payment methods: Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX. Minimum deposit RM10, minimum withdrawal RM50.
All rollover requirements are clearly stated on the promotions page. VIP Gold tier and above receive cashback with no rollover required. Bonuses where requirements are not met within the specified period will be automatically forfeited.
These Terms & Conditions should be read together with the Privacy Policy kerbau28. All your personal information is protected under Malaysia's Personal Data Protection Act (PDPA) with 256-bit SSL encryption. We do not share your information with third parties without your written consent, unless required by law or a legitimate request from an enforcement authority.
By using the platform kerbau28, you agree to the collection and processing of your personal data for the purposes of account operation, transaction processing, and service improvement as outlined in our Privacy Policy.
Read Full Privacy Policy →Gambling should remain an enjoyable form of entertainment — not a source of problems. Always set a limit you can afford before you play, and stick to it. Never use money set aside for daily necessities. If you feel that gambling is starting to have a negative impact on your life or the lives of those close to you, please reach out to the kerbau28 or use the self-exclusion tool in your account settings immediately. You must be 18 years of age or older to use this platform.
Register an account kerbau28 for free today and join over 200,000 Malaysian players who have trusted our platform — safe, transparent and enjoyable since 2018. We are here for you every step of the way.